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Maximo License Types
Authorised User (often referred to as “Full” User):
This license gives the user read and write access to all Maximo modules, applications and functionality. This is the most comprehensive license type, and therefore the most expensive. An example of a typical user would be a Planner, Scheduler, Master Data / System Administrator.
Limited Use Authorised User:
This license type gives the user read and write access to 3 Maximo modules, this cannot include the administrative modules. Functionally this is intended for those users who need less widespread use of Maximo, and is a less expensive option. For every 3 Limited Use licenses, you must purchase at least 1 Authorised User license. An example of a typical user would be a Supervisor, Team Leader, Accounts Payable, Stores / Inventory staff or Office Administrator.
Note: From Maximo V7.5 onwards, each Limited Use Authorised User can have their own 3 modules. Before V7.5, the organisation had to define 3 modules that were the same 3 for all Limited Use Users.
Express Use Authorised User:
This license type gives the user restricted access to Maximo - for example modules for the purpose of running and viewing reports, read-only view of records, and updates to Work Orders that have been assigned to that user. This is intended to be more economical for users that occasionally access Maximo for a specific purpose but do not normally perform day-to-day functions within Maximo. For every 25 Express Use licenses you need, you must purchase at least 1 Authorised User license. An example of a typical user would be a Field Technician, Team Leader, Manager or anyone that needs to “approve” purchases or run reports.
Express Use Concurrent User:
For businesses that run multiple shifts or that have a large number of users that need occasional access, this license can help reduce license costs. This license type restricts access to Maximo in order to perform tasks like changing status, updating actuals on assigned work or looking at reports. This is intended for supervisor and technician type roles that occasionally access the system for a specific purpose.
Self-Service Requestor User:
Maximo includes a SelfService module. For users who raise Service Requests or Desktop Requisitions using this module, no chargeable Maximo user license is required.
Note: Requisitions and Service Requests can also be raised in the Maximo Purchase and Work Order modules respectively. If implemented in this way, then the user requires a chargeable Maximo license. They are only free when using the Self-Service module.
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MACS are an IBM Premier Business Partner offering consultancy, licensing, services to implement and project manage, and support your business in your businesses use or adoption of IBM Maximo as the market leading Enterprise Asset Management solution - we do this from our offices in the UK, Netherlands, Belgium, Germany, and the US.
I hope the above is useful to some of you. Any further assistance or guidance I can offer you on Maximo licensing or any of the Add-On solutions, Mobility, or MACS unique offerings then please don't hesitate to reach out to me at [email protected]
Thank you,